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FAQ

FAQ

Because we strive to get your order shipped as quickly as possible, we cannot change or cancel an order once it has been shipped.

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. kindly update your shipping address to your residential address instead of your vocational address as we do not know how

We will email your tracking information as soon as your order has shipped. usually you will receive the tracking number one day after we have shipped your order.

The delivery time is based on the shipping option that you have chosen. once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. we are not responsible for delays caused by the customs department in your country.

We offer free shipping for all of our products to our clients within the US

In case you were not satisfied with your order for any reason , you just have to reach out to us in a matter of 14 days after the delivery , and we’ll make sure to walk you through the return process.