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warranty policy

New product Warranties

•  All new products are covered by the full manufacturer’s warranty(N Condition).

• Refurbished equipment include a 90-day return-to-manufacturer warranty (unless stated otherwise)

Used product Warranties

• Used photo equipment (D, E+, E, E-, V, and G conditions ) carry a 180-day warranty. F condition items have a 30 day return policy, No Warranty. X condition items are final sale, for parts only, sold as is, no warranties or returns. See our return policy here.

• Used Video, Audio, Lighting and Computer equipment carry a 90-day warranty. F condition items have a 30 days return policy, no warranty. X condition items are final sale, for parts only sold as is, no warranties or returns.

Goldnstore’s warranty provides coverage for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft.

Goldnstore Used Dept. warranty: If an item is returned within the warranty period, we will inspect for warranty guidelines eligibility and if approved we will send the item to repair, if the item cannot be repaired, we will replace it at equal value, if replacement is not available we will issue a Store Credit.

The warranty is valid only at Goldnstore Camera. Improper repair or warranty service performed by someone other than Goldnstore Camera will void this warranty.

Goldnstore Camera disclaims any liability for consequential or incidental damages, for breach of written or implied warranty of an item, including merchantability or fitness for a particular purpose. An Goldnstore warranty provides specific legal rights; however, you may have additional rights, which vary from state to state.

As some states do not allow the exclusion or limitation of incidental or consequential damages, the above limitation may not apply. Our warranty is valid only in the U.S. For additional information on how to obtain warranty service, please contact us.